Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mayela Barreda

Mayela Barreda

June 13, 2025

5  out of  5
rating by Mayela Barreda
"I’ve had State Farm insurance for several years now. I love how affordable their rates are and how great their customer support is. Sylvia, on Steve’s team, recently helped me update my new home address and policy. I was so impressed with how prompt her response and assistance was and will continue to stay with State Farm because of this!"
We responded:
"Thanks so much, Mayela! We love helping Texans keep money in their wallets. ~ Steve"
Profile photo of Laughing Madman

Laughing Madman

June 11, 2025

5  out of  5
rating by Laughing Madman
"The staff at Steve’s office are the best. It doesn’t matter if I call or drop in unannounced, I am treated with respect. I really do appreciate that care from a company. I recommend Steve highly."
We responded:
"Robert, thank so much for taking time my friend. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Steve"
Profile photo of Sebastian Roman

Sebastian Roman

June 11, 2025

5  out of  5
rating by Sebastian Roman
"Amazing customer service and walked through every question we had . Thank you so much!!"
We responded:
"Thx so much for taking time out of your busy day, Sebastian. We appreciate your review and we are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Steve"
Profile photo of Yvonne Setser

Yvonne Setser

June 1, 2025

5  out of  5
rating by Yvonne Setser
"I needed to add my son to my insurance and Sylvia handled everything quickly and adeptly. She was also a pleasure to interact with."
We responded:
"Thank you for taking time and mentioning Sylvia. She works hard and truly cares. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thx again, ~ Steve"
Profile photo of Mike Sheehan

Mike Sheehan

May 22, 2025

5  out of  5
rating by Mike Sheehan
"We recently sold our house, moved into an Airbnb and now have line of sight to a rent home for the next couple years. Every step of the way, Sylvia was there to provide guidance, new quotes and incredibly fast updates to our policy. Our new landlord required specific language in our new rental policy and Sylvia turned around our updated declarations page in minutes. I'd highly recommend Steve's State Farm office because of folks like Sylvia Madrigal!"
We responded:
"Mike, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Sylvia & the service at my agency. If you ever have any questions or need assistance, we’re here to help! Thx again, ~ Steve"
Profile photo of Vanessa L

Vanessa L

May 21, 2025

5  out of  5
rating by Vanessa L
"I love Sylvia always on top of everything. Very efficient and easy to work with."
We responded:
"Vanessa, thank you so much for your kind words. We all love working with Sylvia as well and we appreciate you very much. Thx again for taking time. ~ Steve"
Profile photo of Katherine Thome

Katherine Thome

May 20, 2025

5  out of  5
rating by Katherine Thome
"Efficient, friendly service and excellent coverage. Highly recommend. Sylvia is the best!"
We responded:
"Kate, thank you very much for not only taking time to recognize my team but also for entrusting us to protect your family. We appreciate you! ~ Steve & team"
Profile photo of Joe Benetz

Joe Benetz

April 22, 2025

5  out of  5
rating by Joe Benetz
"Kim in Steve's office is fantastic to work with and a great support with our business auto insurance. I'd highly recommend them!"
We responded:
"Joe, thanks for taking time. We’re honored by your positive feedback & we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thx again, ~ Steve"
Profile photo of Emmit Schultz

Emmit Schultz

March 26, 2025

5  out of  5
rating by Emmit Schultz
"Very helpful and thorough. Answered all of my questions, along with fitting me with the right policy."
We responded:
"Thanks so much Emmit for taking time. I know Sylvia was helping you and we appreciate you, my friend! Thx again, ~ Steve"
Profile photo of Victoria Rodriguez

Victoria Rodriguez

March 11, 2025

5  out of  5
rating by Victoria Rodriguez
"Sylvia was amazing to work with - she was polite, efficient and genuinely cared about me and any concerns I did have were addressed. Would recommend this office for anyone looking for renter's or car insurance!"
We responded:
"Hi Victoria, thank you for leaving us a kind review of Sylvia. She and the team truly care for our customers and their needs, so we are beyond grateful to see this review. We thank you for choosing us and for the recommendation. Please let us know if we can assist you in any way in the future! -Steve"
Profile photo of Helene Engler

Helene Engler

February 27, 2025

5  out of  5
rating by Helene Engler
"I have been a loyal customer of State Farm for many years. Throughout this time, my claims have always been handled promptly and efficiently. I particularly appreciate the exceptional service provided by Kim Lartigue. She even reminded me of a claim I needed to make! She consistently listens and works with me to address any concerns, especially regarding rate adjustments. Having a long term advocate makes a difference!"
We responded:
"Thank you for your thoughtful review, Helene! It’s wonderful to hear that Kim has been such a reliable resource for you over the years. Her dedication to staying attentive and proactive truly makes a difference. We appreciate your continued support and look forward to being here whenever you need us. Thanks again! - Steve"
Profile photo of Zach Ullah

Zach Ullah

February 26, 2025

5  out of  5
rating by Zach Ullah
"On top of everything and ready to give no-nonsense advice. Have loved my experience so far with Steve and the team!"
We responded:
"Thank you for your feedback, Zach! I’m glad the team and I have provided you with straightforward and helpful service. Your support means a lot, and we appreciate you taking the time to share your experience. If there's anything you need, we're here for you! - Steve"
Profile photo of Sue Cozart

Sue Cozart

February 3, 2025

5  out of  5
rating by Sue Cozart
"Agency is very responsive!"
We responded:
"Thank you for your five-star review, Sue! We’re thrilled to hear that you found our office responsive. Providing prompt and reliable service is what we strive for, and we’re glad we could meet your expectations. If you ever need anything, don’t hesitate to reach out. We appreciate your support! - Steve"
Profile photo of Sandi Bruce

Sandi Bruce

January 30, 2025

5  out of  5
rating by Sandi Bruce
"Steve and Kim are awesome! Every time I have a question, or need to make a change or a claim, I just reach out, and Kim takes care of it super quickly and professionally. There is never a problem getting in contact with someone. Definitely recommend!"
We responded:
"Thank you so much for your fantastic review, Sandi! We’re thrilled to hear that Kim, and I have provided you with such quick, experienced, and reliable service. Making sure our customers feel supported and taken care of is what we strive for. We truly appreciate your recommendation. If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words! - Steve"
Profile photo of Juan Carlos Alonso

Juan Carlos Alonso

January 15, 2025

5  out of  5
rating by Juan Carlos Alonso
"I worked with Elizabeth Steele and Steve Vinklarek, and could not be happier. I was astonished by how much they helped me save, while maintain the same coverage amounts. Great team, easy to work with. I would definitely recommend."
We responded:
"Thank you so much for your fantastic review, Juan Carlos! I’m glad Elizabeth and I could help you with your coverage. We strive to provide stellar service and make the process simple for our customers, and we’re glad to know we delivered that experience for you. Your recommendation means a lot to us! If you ever need anything, we’re here to help. Thanks again for your kind words! - Steve"
Profile photo of Lisa H

Lisa H

January 9, 2025

5  out of  5
rating by Lisa H
"When I first switched to Steve’s agency from my first State Farm rep I hated the company and couldn’t wait to be able to make a switch. Over this last year Steve’s team (Kim and Judi!) has changed my mind completely. I feel like they are looking out for us, they are always a pleasure to talk with by phone and are so unbelievably helpful. I’ll be a loyal customer because of thiz team (and if Steve ever switches companies I’m coming with him!). It’s about all of them. A team is as good as their leader and this one has tremendous people helping their clients because he brought these amazing folks to us."
We responded:
"Lisa, you made my team's day with your amazing review. Thank you so much! We do try hard to service our customers, and if they have had a bad experience, we make it our job to turn that experience around. We appreciate you. Thanks again, ~ Steve"
Profile photo of Bjorn Johnson

Bjorn Johnson

January 4, 2025

5  out of  5
rating by Bjorn Johnson
"Steve and his team got me a great deal on my auto insurance, renters insurance and even hooked me up with a personal items policy that insures both my guitar collection and my record collection!"
We responded:
"Thank you so much for your fantastic review, Bjorn! I’m thrilled the team, and I got you the proper coverage for your auto and renters’ insurance, along with personal items coverage to protect your guitar and record collections. We’re here to help personalize your plans to fit your needs perfectly. If you have questions or need assistance, don’t hesitate to reach out. Thanks again for trusting us to help you with your insurance needs! - Steve"
Profile photo of Victoria Marie

Victoria Marie

December 18, 2024

5  out of  5
rating by Victoria Marie
"Very helpful! Thank you to Beatriz she took the time to help me find the right policy."
We responded:
"Thank you so much for your kind review, Victoria! We’re thrilled to hear that Beatriz was able to help you choose the plans that suit you and provided the support you needed. Taking the time to make sure our customers feel confident in their choices is a priority. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! - Steve"
Profile photo of Josalyn Madrigal

Josalyn Madrigal

December 8, 2024

5  out of  5
rating by Josalyn Madrigal
"Moved over to State Farm earlier this year and it has been great so far. The team is very quick to respond and helpful."
We responded:
"Thank you so much for your kind words and for choosing State Farm, Josalyn! We’re thrilled to hear that your experience with us has been positive. Our team takes pride in being responsive and helpful, and it’s wonderful to know we’ve met your expectations. If you ever need anything or have questions, don’t hesitate to reach out. We’re here for you! - Steve"
Profile photo of Carolina F

Carolina F

December 5, 2024

5  out of  5
rating by Carolina F
"Ms.Sylvia helped me answer all of my questions and showed genuine interest and concert about my accident. I’ve never had a bad experience with any agents here. I’ll always recommend State Farm to friends and family!"
We responded:
"Hi Carolina, Thank you so much for your kind words! I’m thrilled to hear that Sylvia was able to assist you and provide the support you needed during such a difficult time. We strive to make every experience as good as possible, and it’s wonderful to know that we’ve met that standard for you. Your trust and recommendation mean the world to us! Please don’t hesitate to reach out if you need anything else in the future! -Steve "
Profile photo of Rachel Hasson

Rachel Hasson

November 21, 2024

5  out of  5
rating by Rachel Hasson
"Great service, I am very happy, highly recommend ❤️"
We responded:
"Thank you so much for your kind words, Rachel! I’m so glad to hear that you’re happy with the service we provided, and it means the world to me that you’d highly recommend us. If you need anything else, don’t hesitate to reach out. Thanks again for your support! - Steve"
Profile photo of Crystal Bell

Crystal Bell

November 11, 2024

5  out of  5
rating by Crystal Bell
"We have used Steve for years. We have had auto, renters, homeowners and life insurance over that time. He and his team are very knowledgeable. They have always gone above and beyond to help when we have needed them!"
We responded:
"Crystal, thank you for taking time. Sylvia and my team do work very hard to provide old school service. We appreciate your many years of service, entrusting us to protect your family. Thanks again, ~ Steve"
Profile photo of Lenora Blakes

Lenora Blakes

October 21, 2024

5  out of  5
rating by Lenora Blakes
"I have been with State Farm for many years and they have always been great to me and my family. Any concerns are addressed in a timely manner. Any questions I have about my policy are answered proficiently. They have also called/emailed me to let me know about additional discounts I may qualify for. I have never had another insurance company do that. I also would like to commend Sylvia Madrigal on helping me with my latest transaction. She was very knowledge and got my policy change done quickly. I look forward to many more years with the company."
We responded:
"Thank you, Lenora, for taking time & recognizing Sylvia. She truly cares & wants to do the best she can to protect our customers. Have a blessed day & we appreciate you! ~ Steve"
Profile photo of Tom T

Tom T

October 16, 2024

5  out of  5
rating by Tom T
"Sylvia, of Steve's team, helped us with transitioning one of our vehicles from a joint to individual policy for my daughter. Everything was done efficiently and completely in the simplest way possible. Thank you Sylvia"
We responded:
"Tom, thank you so much for taking time & mentioning Sylvia. This means the world to her & we do work hard to provide the best service possible. Thx again, we appreciate you! ~ Steve"
Profile photo of Rachel Power

Rachel Power

October 9, 2024

5  out of  5
rating by Rachel Power
"Very happy with Steve and his team!"
We responded:
"Rachel, thanks so much for taking time to give us a rave review! We do work very hard to provide to notch service to our customers. Please let us know if you ever have any questions at all. Have an amazing day, we appreciate you! Thx again, ~ Steve"